Agreement & Terms of Service
Description of Service
Vimery Software Platforms is a distinct friendly cloud based client relationship
management (CRM) application with state-of-the-art features designed to increase client
loyalty, referrals, retention, reduce cost, create client experience and ultimately drive
revenue.
Acceptance of Terms
By using Vimery, you (Client) agree to the following terms and conditions.
Investment
Client agrees to a one-time setup fee and recurring fee per location on the monthly
anniversary date of the creation of the Client’s account. Additional charge may also occur
based on SMS usage.
Hardware
Vimery will provide a tablet free of charge as part of the agreement. Client
acknowledges that the aforementioned hardware is the sole and exclusive property of
Vimery. Client assumes responsibility for any damage or theft that may occur to
aforementioned hardware while the hardware is in Client’s possession. Client agrees to
provide WiFi and be responsible for all WiFi/ internet connectivity issues. Client
acknowledges there are additional charges for locations that do not have WiFi access.
Hosting
Vimery will offer:
- Database hosting on our cloud server as part of this proposal
- Continuous software updates to ensure compatibility.
Refund Policy
Vimery will refund 100% of setup fee if client cancels in writing within 30 days of
signing this agreement. To solidify cancellation, hardware must be returned within ten days.
Under no circumstances will Vimery issue any refunds or proration for cancellations after 30
days of signing this agreement.
Cancellation
Client may cancel their account with Vimery at any time with a 30 days written notice via
email. To solidify cancellation, hardware must be returned at Client’s expense for the
cancellation to take effect. Client will be charged for hardware that is not returned.
Privacy and Communications
Client acknowledges that Vimery servers shall contain databases with contact and
other information relating to Client’s patrons. Vimery shall not sell or otherwise distribute
Client’s database to any third party without Client’s expressed written consent. However,
trends and knowledge gained from any database is considered property of Vimery.
Cross Promotions
Vimery, with the written consent of two non-competing businesses who are both
clients of Vimery, may perform a cross promotion between these two companies to benefit from
each other’s client base for a minimal fee.
Federal Regulation Compliance
Client agrees not to engage in spamming or other unsolicited advertising, marketing or other
activities, including, without limitation, any activities that violate anti-spamming laws
and regulations including, but not limited to, the CAN SPAM Act, the Telephone Consumer
Protection Act, and the Do-Not-Call Implementation Act.
No Warranties or Representations
Client understands and agrees that Vimery Services are provided “as is” and that Vimery,
its affiliates and suppliers expressly disclaim all warranties of any kind, expressed or
implied, including, without limitation, any warranty of merchantability, fitness for
particular purpose. Vimery, its affiliates and suppliers make no warranty or representation
regarding the results that may be obtained from the use of the Service, the security of the
Service, or that the Service will meet any user’s specific requirements. Use of the Service
is at Client’s sole risk. Client will be solely responsible for any damage to Client
resulting from the use of the Service. The entire risk arising out of use, security or
performance of the Service remains with the Client.
Confidentiality
Client acknowledges that Vimery owns all rights, title and interest in and to the
Service, including without limitation all intellectual property rights, and such rights
that are protected by U.S. and international intellectual property laws. Client agrees that
they will not copy, reproduce, alter, modify, or create derivative works from the Service,
additionally Client agrees not to assist a third party to copy, reproduce, alter, modify or
create derivative works from the Service.
Dispute
Any dispute or claim relating in any way to this Agreement & Terms of Service will be
resolved by binding arbitration, rather than in court, except unless the claim qualifies
for small claims court. The United States Federal Arbitration Act and Federal Arbitration
Law and the Laws of the State of California apply to this Agreement. If any provision of
this Agreement is held invalid by a court or other tribunal with jurisdiction over the
parties to this Agreement, that provision will be deemed to be restated to reflect as nearly
as possible the original intentions of the parties in accordance with applicable law, and
the remainder of this Agreement will remain in full force and effect.
Agreement
This is a binding agreement between Vimery and Client. This Agreement constitutes the entire
agreement. Client may not transfer or assign this Agreement. The terms of services of this
Agreement may change over time and will be updated on the Dashboard. Notice of changes will
also be emailed to the email on file.